Privacy Policy

AutoOnboard ("we", "us", or "our") operates the AutoOnboard platform, accessible at autonboard.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.

Account information: When you create an account, we collect your name, email address, company name, and billing information.

Merchant data: Information submitted during the onboarding process, including business details, identity documents, and financial information, is collected and processed on your behalf as a data processor.

Usage data: We automatically collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and timestamps.

Communications: Any messages or correspondence you send us, including support requests and form submissions.

We use the information we collect to:

• Provide, operate, and improve our platform
• Process payments and send billing communications
• Respond to your requests and provide customer support
• Send service-related notifications and updates
• Monitor usage patterns and improve platform performance
• Comply with legal obligations

We do not sell your personal data. We may share data with:

• Service providers: Third-party vendors who help us operate our platform (e.g., cloud hosting, payment processors), bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Certain data may be retained for legal or compliance purposes.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at hello@autonboard.com.

We use cookies and similar technologies to maintain session state, analyse usage, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect platform functionality.

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on our platform. Continued use after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at:

AutoOnboard
Email: hello@autonboard.com
Limassol, Cyprus